These are the Terms and Conditions under which the contract benefits will bind Mejba Innovate. They describe our Services and what you expect from us. Please read them carefully. It is a condition of your use of our Services that you comply with these Terms & Conditions. These Terms & Conditions are finalized and may be altered in any way by Mejba Innovate.

ENGAGEMENT

If interested, you may engage us to perform a Service by completing the required initial work application form and returning it to us. Unless we inform you otherwise, Mejba Innovate will accept this Service, subject to these terms & conditions.

PRICING STRUCTURES

If the Mejba Innovate Pricing Structure for the Service have you, then that Pricing Structure: is based on the Specifications and is subject to change if the parties agree upon the modifications; it does not include GST and is legitimate for the duration of our work with you unless our work agreement changes.

SERVICES

The Services Mejba Innovate provides to you, and any specific terms, may include some or all of the following:

Search Engine Optimisation (SEO);

Search Engine Advertising ;

Display Advertising;

Social Media Advertising;

Social Media Management (SMM);

Content Services;

Content Marketing;

Strategy, Creative, and Analytics.

You acknowledge that electronic services are subject to interruption and breakdown, and all non-electronic services are subject to disruption.

Mejba Innovate reserves the right to continue to provide the Services and invoice you for the Services in case of any disruption other than a disruption caused by Mejba Innovate’s negligence or willful acts or omissions.

CONTENT AND MATERIALS SUPPLIED BY YOU

You must supply all materials and content you want us to use in Service Mejba Innovate reasonably requests, obeyed, either those that we generate or those that you give yourselves to us. You must guarantee that the materials or content you provide to us or that are provided to us on your behalf will neither break any licenses nor infringe upon its rights (including intellectual property rights).

VARIATIONS AND ADDITIONAL COSTS

If, during our engagement, there are changes to the terms of the Service, the variations will be counted as a Deviation. Where a Deviation occurs, Mejba Innovate reserves the right to cease work and review the Service costs: Examples of Deviations include:

  • introduction of additional requirements not discussed during the onboarding process, i.e., branding deliverables, the introduction of video imagery, ad text, ad design, and Digital Marketing Campaign focus;
  • costs for commercial fonts, photography, audio, and video;
  • additional Service management time;
  • unplanned delays in obtaining approval, Client Content, or feedback resulting in Bizcope
  • having to reschedule services, staff, or facilitate continuance;
  • overtime required to meet deadlines due to delays by the Client providing approval, Client Content, or feedback;
  • development work.

Mejba Innovate will notify you of any additional costs accrued due to the slight alterations during our engagement. Examples of other expenses include Affected cost, change, or extra cost.

  • content not in the appropriate format;
  • different workshops or workshops requiring additional hours;
  • asked for further design concepts/alterations;
  • requested changes to the design after final approval has been requested or provided;
  • uploading and styling/layout of other Client Content;
  • other meetings and travel time

PURCHASE OF STOCK IMAGES, FONTS, PHOTOGRAPHY, AUDIO OR VIDEO

You can supply stock images, commercial fonts, audio, or video, or Mejba Innovate can purchase them on your behalf. After full payment of all issued invoices, the stock images, commercial fonts, audio, or video will be deemed your property.

YOUR APPROVAL & IMPLEMENTATION

Your approval and implementation may be required for several items (Approval & Implementation Item) presented to you:

  • Service brief;
  • keyword recommendations;
  • local SEO report;
  • on-page SEO report;
  • ad text;
  • ad targeting;
  • ad creative;
  • design concepts (and your choice of one of them);
  • each updated version of the chosen design concept;
  • implementation of conversion tracking code
  • landing page or website development
  • completed design;
  • variation Notices

SEARCH ENGINE OPTIMISATION (SEO)

Our Search Engine Optimisation Services may include the following:

  • Keyword research & Keyword Recommendations
  • Local SEO Report
  • On-Page SEO Report
  • Copywriting & Content Generation
  • Creation of a Google Analytics account
  • Implementation of Conversion Tracking Code
  • Creation of Google Search Console account
  • Link Building
  • Local Citations
  • Monthly Progress Report

Our Search Engine Optimisation Services exclude the following:

  • Implementation of advanced conversion tracking code where website development is needed
  • Broken Links cleanup & ongoing maintenance
  • Google Search Console management
  • Landing Page or Website Development
  • Website Maintenance & Security Updates
  • New Website Migration

SEARCH ENGINE ADVERTISING

Our Search Engine Advertising Services may include the following:

  • Keyword research & Keyword Recommendations
  • Creation of a Google AdWords account
  • Creation of a Google Analytics account
  • Setup of conversion tracking in Google Analytics
  • Implementation of conversion tracking code
  • Design of text ad copy and ad extensions
  • Management of keyword bids and ad targeting
  • On-going optimization and Digital Marketing Campaign analysis
  • Monthly Progress Report

Our Search Engine Advertising Services exclude the following:

  • Implementation of advanced conversion tracking code where website development is needed
  • Creation of a Privacy Policy
  • Landing Page or Website Development

The client acknowledges that Mejba Innovate will source suppliers and placements, but the suppliers govern the terms and conditions of those placements. You will provide access to your social media accounts or permission for us to set up accounts on your behalf.

SOCIAL MEDIA ADVERTISING

Our Social Media Advertising Services may include the following:

  • Creation of Facebook ads, including image design and ad copy
  • Creation of a Facebook ad account within Bambrick Media’s business manager account
  • Setup of conversion tracking in Google Analytics
  • Implementation of conversion tracking code & Facebook pixel
  • Setup up specific remarketing lists using data from your Facebook pixel
  • Setup up interest and demographic audiences for Digital Marketing Campaign targeting
  • On-going optimization and Digital Marketing Campaign analysis
  • Monthly Progress Report

Our Social Media Advertising Services exclude the following:

  • Implementation of advanced conversion tracking code where website development is needed
  • Creation of a Privacy Policy
  • Landing Page or Website Development
  • Setup & management of your Facebook community or Facebook page
  • Responding to your comments and downloading leads on your Facebook advertisements
  • Integration of Facebook with 3rd party platforms and any resulting data loss

The customer consents to Mejba Innovate using the suppliers sourced by the client, but the customer assumes responsibility, for we are not responsible for their terms or conditions. You oblige us to use the social media accounts or permit us to set up an account on your behalf.

STRATEGY, CREATIVE, AND ANALYTICS

Our Strategy, Creative and Analytics services may include:

  • digital marketing audits;
  • digital marketing strategy development;
  • digital marketing strategy implementation;
  • videos, images, memes, infographics, whitepapers, reports, and surveys;
  • Google analytics;
  • reputation management;
  • call tracking;

Once your Service is launched, archiving the files and database and copies of these files become the Client’s responsibility.

WARRANTY DISCLAIMER

Nothing in this Agreement excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition implied or imposed by legislation that cannot be lawfully excluded or limited. Such legislation includes the Bangladeshi Consumer Law, which contains guarantees that protect the purchasers of goods and services in certain circumstances, each a non-excludable provision.

Subject to Mejba Innovate’s obligations under the non-excludable provisions and the fullest extent permissible by law, Mejba Innovate expressly disclaims all warranties and representations of any kind concerning the Services, whether express, implied, statutory, or arising out of the course of performance, course of dealing or usage of trade including any warranties of merchantability, fitness for a particular purpose, satisfactory quality, accuracy, title or non-infringement.

PAYMENT

Payment for work undertaken by Mejba Innovate must be made by credit card (Visa, Mastercard, Amex) or automatic direct debit from your nominated bank account.

Invoices are generated automatically, and complete payment must be paid before the start of any work.

 

DURATION OF AGREEMENT AND ITS TERMINATION

Upon execution by both parties, this agreement will take effect: immediately and remain in effect until it is paused or terminated by either party.

 

DISPUTE RESOLUTION

If a dispute arises out of or relates to this Agreement, a party claiming dispute shall give written notice to each of the other Parties designating as its representative in negotiations relating to the conflict a person with authority to settle the argument on its behalf.